What happens during the first Engineer visit where they do work “outside of the property” before FTTP installation (before the official booked visit where they meet us) ?
Next door neighbour has FTTP cables underground by their front door, so assume mine would be underground too.
Thanks
The initial engineer will bring the fibre to a CSP outside the premisis.
Thank you for your help. What does a CSP look like?
BT have confirmed the fibre to my property would be underground, not overhead, if that helps.
Do you have a broadband package ordered with BT Retail?
The external network would be provided by Openreach.
Thanks, that makes sense.
Yes, I have an open order, the first visit has happened. Do you know what work Openreach would have done? Or do you know where I can find out?