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andy541960
Beginner

on ‎29-12-2021 23h35

8,101 Views
Message 1 of 2

What numbers can I call, at no exra cost, now I have Digital Voice

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My understanding is that now that I have switched to digital voice, specifically the Advanced Digital Home Phone, with Alexa built in, that the calls now go through my hub and use my broadband connection, which is unlimited.. I see that since I have unlimited broadband, I can call any landline or mobile number at no extra cost and seemingly for as long as I wish (not limited to 1 hour, as it was using the old landline phone)...and it is my understanding that is works very similar to voice calls on WhatsApp, which uses my broadband and I can call anyone on the planet, as long as they have WhatsApp

So my question is this, when it says ANY landline or mobile, does that include international calls, or is it limited to the UK

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Keith_Beddoe
Distinguished Sage
Distinguished Sage

‎30-12-2021 7h45 - edited ‎30-12-2021 7h48

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Message 2 of 2

Re: What numbers can I call, at no exra cost, now I have Digital Voice

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@andy541960 

Charges are the same as a normal phone line, but extra features are free. Your call still end up on the same network.

You will need to pay for a calls package if you intend to make a lot of calls.

https://www.bt.com/help/landline/what-is-digital-voice-and-how-can-i-get-it-

https://www.bt.com/assets/pdf/BT_PhoneTariff_Residential.pdf