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Message 1 of 3

Why don’t I have a reward to claim?

Hi

I ordered my BT package, I've tried to claim the reward card from BT.com/claimmyreward , there is a reward for me to claim, but the instructions just send me in an infinite loop of loggin in and viewing the reward without a means to claim. so could someone please assist me in obtaining. I did contact the BT rewards team by phone and they submitted a written request on my behalf, but nobody has contacted me.

 

Not very good to offer a reward to customers then not provide the means to claim.

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2 REPLIES 2
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Message 2 of 3

Re: Why don’t I have a reward to claim?

@Lin888 I'm sorry to see that you're having problems claiming your reward card , please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

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Message 3 of 3

Re: Why don’t I have a reward to claim?

Thank you.I have already sent you an email.

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