I ordered my BT package, I've tried to claim the reward card from BT.com/claimmyreward , there is a reward for me to claim, but the instructions just send me in an infinite loop of loggin in and viewing the reward without a means to claim. so could someone please assist me in obtaining. I did contact the BT rewards team by phone and they submitted a written request on my behalf, but nobody has contacted me.
Not very good to offer a reward to customers then not provide the means to claim.
@Lin888 I'm sorry to see that you're having problems claiming your reward card , please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.