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Message 1 of 4

WiFi not working but speed test result is good

My speed test result is 70mb/s from my Bt infinity hub when running the Bt test. However, I cannot open the App Store on my iPhone 6 or send pictures unless I turn off WiFi and use mobile data. My link to my work computer dropped part way through but this mostly works ok. Can anyone help? Thanks
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Message 2 of 4

Re: WiFi not working but speed test result is good

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Message 3 of 4

Re: WiFi not working but speed test result is good

Which hub are using. Can you post stats



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Anonymous
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Message 4 of 4

Re: WiFi not working but speed test result is good

Another possibility if you're using a smarthub is to turn Authoritative DHCP off (Advanced>My Network >IPv4 configuration).

Maybe its just my hub or devices but I've found that Authoritative DHCP can cause contention between the hub and the device

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