So I have been a BT customer for a couple months now and I live on a farm. I am aware I wont get the best wifi experience due to my remote location however the connection I get is appalling.
Most of the day my connection pikes from 30 ping to over 1000, and this is me using my PC that is connected via Ethernet. I have gotten rather frustrated recently because I purchased a new router (bt smart hub that replaced my bt hub home 4) and although the speeds are better, I still have the issue of my ping and speeds being all over the place every other minute. I am getting very worn out about this, we have had a technician over a couple months ago 3 times, which only upped the speeds on the first visit and served for nothing the next couple times.
I am not sure if i need to switch certain stuff on my Hub settings or if it seems to be a wiring issue, either way some help on this matter would be greatly appreciated since at this point I cant watch a youtube video without it buffering, very disappointing. I have not informed BT of our new hub, if that means anything but i honestly am praying that there is some way to get a more stable connection so i can at least video call friends.
Here are my speeds at the best stable time of day: 7.00 Mbps download 0.38 upload 32 ping
