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Message 1 of 6

keep me signed in

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Why does this no longer work? I have to sign in every few minutes

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5 REPLIES 5
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Message 2 of 6

Re: keep me signed in

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I have a similar problem with ms edge, vivaldi and pale moon.

Keep me signed in has stopped working, I have to sign in every time I open browser.

Also other various niggles with btmail. Who do I contact to list them?

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Message 3 of 6

Re: keep me signed in

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I have been able to keep signed in until BT sent a recent message saying they had listened and were going to keep email sign in for longer. Exactly the opposite has happened - I now have to sign in every time! Is what BT thinks of as progress?! I use Firefox

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Message 4 of 6

Re: keep me signed in

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Seems to have been fixed since asking about it on support forum.
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Message 5 of 6

Re: keep me signed in

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Yes, that seems to be the same with me. Thanks for your reponse

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Message 6 of 6

Re: keep me signed in

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After the mysterious fixing of the sign in problem, does anyone have a solution for these other niggles I am experiencing?

Problems with BT webmail on Windows 10 64 bit (latest version).
The same problems in Microsoft Edge, Vivaldi and Pale Moon.

Android app works OK.

email app version 2.22.1#

When selecting and deleting more than one email, I get an Error Box reading "An unexpected error has occurred".

If, while reading a list of emails, a new email arrives, I have to click the refresh button, otherwise if I try to select the next email to read, the focus jumps 3 or 4 emails up the list.

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