cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,498 Views
Message 1 of 17

Backbone Routing Issue

Been trying to work from home via my BT fibre connection and been having this problem since about 12:00.  Looks like the BT backbone has failed and didn't fail over properly to it's redundancy.  Long shot, but is there any chance that someone knows an ETA to fix?  This is affecting multiple sites I need for work, but not all.

KernowImmigrant_0-1667221691092.png

 

0 Ratings
Reply
16 REPLIES 16
2,477 Views
Message 2 of 17

Re: Backbone Routing Issue

Reporting the same issue here - I can't even get to peeringdb to get the NOC contact details for BT.

 

This is impacting a huge amount of traffic going from UK to US - which is why downdetector is showing an outage for almost every product out there.

0 Ratings
Reply
2,463 Views
Message 3 of 17

Re: Backbone Routing Issue

Also confirm there is an issue, i'm using a vpn to get around the Backbone Routing Issue for the moment.

0 Ratings
Reply
2,400 Views
Message 4 of 17

Re: Backbone Routing Issue

Just got through to BT who confirmed the issue but said it's estimated to take 4-24 hours to resolve. Hopefully they can find an engineer who knows how BGP works before that time and fix their Manchester interconnect, as blackholing this much traffic destined to the US is not a good look for any ISP, nevermind the UK's largest! 🙂

0 Ratings
Reply
2,358 Views
Message 5 of 17

Re: Backbone Routing Issue

Ah, I wondered why I lost connectivity to Fuze ... I thought it was just me!

 

traceroute to fuze.com (54.204.252.11), 64 hops max, 52 byte packets
1 192.168.1.254 (192.168.1.254) 0.862 ms 0.658 ms 0.491 ms
2 * * *
3 * * *
4 31.55.186.184 (31.55.186.184) 3.877 ms
31.55.186.180 (31.55.186.180) 3.766 ms 4.352 ms
5 * * *
6 * interconnect2.manchester.fixed.bt.net (194.72.2.5) 10.650 ms 10.187 ms
7 * * *
8 * * *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 *^C

0 Ratings
Reply
2,350 Views
Message 6 of 17

Re: Backbone Routing Issue

We can at least confirm not just you thankfully. I'm not sure if BT sends *all* US bound traffic through that manchester interconnect, but certainly a large chunk of it seems to go through there - and whoever they're trying to handover to is having a bad time.

As such, traffic seems to be going missing in Manchester when destined for US Services 😞

0 Ratings
Reply
2,239 Views
Message 7 of 17

Re: Backbone Routing Issue

A few of my services are down too including Amazon (Ring etc.) and Switchbot, down here in Bristol. It's not affecting services connected to the house in Manchester (also BT), but I can only access those on my mobile if I'm not on wifi routing via BT or EE; e.g. I can access my online Ring devices via my mobile on Vodafone.

0 Ratings
Reply
2,202 Views
Message 8 of 17

Re: Backbone Routing Issue

just looked on here about this as all my ring cameras were offline and even the ring site won't load.
0 Ratings
Reply
2,181 Views
Message 9 of 17

Re: Backbone Routing Issue

Same for me with ring devices in Scotland.

In USA at the moment but ring devices are showing as offline on the app.

 

 

0 Ratings
Reply
1,993 Views
Message 10 of 17

Re: Backbone Routing Issue

My services seem to be back online now.

0 Ratings
Reply