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Bchantry
Beginner
565 Views
Message 1 of 5

BT mobile not working in Greece

My phone has worked fine abroad before but I’m currently in Greece and my phone isn’t connecting. I tried to connect to a network directly but they all came up as forbidden. I’ve checked and my settings are what they say they should be on the website. Does anyone know what could be wrong?

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4 REPLIES 4
JohnC2
Moderator
Moderator
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Message 2 of 5

Re: BT mobile not working in Greece

Hi @Bchantry, welcome to the forum and sorry your BT Mobile isn't working in Greece.

Check that your spend cap is not set at £0.00 and if that doesn't resolve the issue you would need to speak with the BT Mobile team.

Cheers
John

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macmend
Aspiring Contributor
209 Views
Message 3 of 5

Re: BT mobile not working in Greece

Same problem although on a dual sim phone where the EE aim works perfectly on WIND GR blame brex$hit

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Avihaa
Beginner
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Message 4 of 5

Re: BT mobile not working in Greece

Roam Like Home is available to all BT Mobile customers at no extra cost. It lets you to use your minutes, texts and data allowances within our Roam Like Home zones without paying extra roaming charges.

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imjolly
Distinguished Sage
Distinguished Sage
186 Views
Message 5 of 5

Re: BT mobile not working in Greece

 


@Avihaa wrote:

Roam Like Home is available to all BT Mobile customers at no extra cost. It lets you to use your minutes, texts and data allowances within our Roam Like Home zones without paying extra roaming charges.


you still need to set the international spend limit greater than £0 to get your roaming to work.  This does not mean you are going to be charged



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