Anyone who has an APPLE product using iOS and who has contacted APPLE SUPPORT may be aware of the facility to Screen Share !
If you agree to this course of action you will see a RED ARROW which they control on your screen….
The Advisor cannot change anything on your device but can guide you around the iPhone or iPad to assist you in changing settings or explaining how and why the device can be modified to achieve a satisfactory result….
Wouldn’t it be great if BT / EE were to invest in this technology to help the customer over any future issues that they might encounter !
Thought for the day : Describe a paper clip !!!
