Charge for not returning Hub 2

[dazza5622]

So I have just received an amended bill for £50 as BT are saying I haven't returned my equipment. This was returned back in July using their tracked packaging. You would think as they supplied the packaging they would be be to track it. Not impressed in the slightest

[NeilO · Accepted solution]

Hi @dazza5622 I'm really sorry about that, I've sent you a private message. If you get back to me with your details I'm sure this is something we'll be able to help you with.

Thanks

Neil