Getting a returns bag for broadband hub stuff

[jb_bse]

I received a new Halo broadband hub on 5th October. Still waiting for a returns bag despite ordering one via the website. How long do they take to come? I would like to get rid of the old equipment.

[NeilO]

@jb_bse Thanks for posting, I'm sorry it should have arrived within a few days of you ordering it. I'll be happy to help get a returns bag sent and I'll send you a private message so you can get in touch with the moderation team.

Thanks

Neil

[jb_bse]

Thank you Neil I look forward to getting your message. I did use the LiveChat to ask about it some time ago but they said to wait. I have waited!