How to notify BT after the kit submission by post?

[c3ktse]

I have already returned the kit for 2 week.  But today, I still receive the message from them. They do not get it. 

I have the receipt.

Please advice me. 

[RobbieMac]

Hi @c3ktse

Welcome and thanks for posting!

I am sorry you're still receiving messages about returning the equipment after it has been sent back.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie