Remove Old Accounts

[William14]

Hi

Can anyone help me to remove 2 old accounts. I am trying to start a home move and one of the old accounts is the default so cant start a home move

Regards

William 

[JohnC2]

Hi @William14, welcome to the forum and we'll be happy to help you get the old accounts removed. If you are in a hurry it may be best to contact the billing team Broadband | BT Help and they'll be able to do this for you.

If you're ok to wait a few days I've sent you a Private Message so you can get in touch with the Mod team.

Cheers

John 

[William14 · Accepted solution]

Thanks for your reply, I have contacted the billing help team on BT Chat and this has been resolved. Regards

[JohnC2]

Hi @William14, that's great news.

Cheers

John