on 28-07-2023 15h19
I have returned the equipment back and have a proof of return from the post office yet still received an email saying awaiting return
on 28-07-2023 15h31
It is taking about four weeks for BT to update accounts after returned items have been received. If you call BT 0331.1234.150 with your Proof of Return they will update your account for you.
