cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2,951 Views
Message 1 of 49

Returns bags

Go to solution

Where can I get the white returns bag with prepaid label from all the online options  come back with can't supply this item. What is the point having the option and loads of explanations on how to return an item, if the main item needed is never available.  John

 

0 Ratings
48 REPLIES 48
2,938 Views
Message 2 of 49

Re: Returns bags

Go to solution

Hi @Humax8715,

Thank you for posting. If you send me your details, I'll be able to arrange for a returns bag to be sent.

I have sent you a private message with instructions on how to contact the team.  You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages

Thanks,

Paddy

0 Ratings
2,950 Views
Message 3 of 49

Returns bag

Go to solution

Does any one know where I can get hold of a return bag with label, all BT websites tell you where to go but when you finally get their, they tell you that it is not available.  

2,939 Views
Message 4 of 49

Re: Returns bag

Go to solution
I'm not sure if you can request the bag manually - I think BT needs to give you something to return, then it gets sent to you
0 Ratings
2,900 Views
Message 5 of 49

Re: Returns bag

Go to solution

Hi @Humax8715,

Thank you for taking my call today. I've ordered you a returns bag and this should arrive with you in the next 7 days.

Thanks,

Paddy

0 Ratings
2,867 Views
Message 6 of 49

Re: Returns bags

Go to solution

Hi PaddyB

 

Could you send me a link to get a returns bag too? I have looked for over 30 minutes trying to fink the link mentioned in emails sent to me... nothing showing. Looking on this forum shows me that I am not the only one who cannot find it.

 

Please help, thank you

2,856 Views
Message 7 of 49

Re: Returns bags

Go to solution

Hi @AJV1, thanks for posting and we'll be happy to get a returns package ordered for you. I've sent you a Private Message so you can get in touch with the tea.

cheers

John

0 Ratings
2,815 Views
Message 8 of 49

Re: Returns bags

Go to solution

Could you send me a link to get a returns bag too? There is no link in My BT to return equipment.

Many thanks

2,807 Views
Message 9 of 49

Re: Returns bags

Go to solution

Hi @bigsmile and welcome to our community.

I can arrange the return kit for you. I'll drop you a private message now so you can get in touch.

Cheers

David

0 Ratings
2,760 Views
Message 10 of 49

Re: Returns bags

Go to solution

Hi @bigsmile,

Thank you for sending in your details. I gave you a quick call, I'm sorry I didn't get to speak to you.

I've ordered two retund kits to be sent to your address. These should arrive in the next 7 working dates. I've sent you a PM with the details.

Thanks,

Paddy