I've moved myself over to BT Fibre (from Plusnet), which has been active for a couple of weeks. Wi-Fi is enabled on my SH2, and I've tried rebooting it - but it seems that the ability to "opt-in" to BT wi-fi via the BT web site is completely broken. Anyone any ideas? (and when I try logging into the neighbours BT Wi-Fi it tells me I have not opted in).
Problem described below:
Step 1. Click on Learn More
Step 2: Tick I agree with the BT Wi-Fi terms and conditions , then click "Set up now"
Step 3: You briefly end up back on the below, and wait
Step 4. You end up getting redirected back here
Step 5. Repeat steps 2 to 4 for all eternity, or until you get bored. Either way, it isn't going sign you up.
Thanks in advance
Solved! Go to Solution.
It sounds like the BT website is broken. Try it again. If you’re feeling brave you could try contacting support but I would not hold out for a useful response. Hopefully a BT mod will post here soon and help you out.
It's been broken for months despite being raised with BT.
@davidcambridge I'm sorry you've been unable to opt-in to BT wifi on the website. I've raised this previously and will chase it again.
The moderation team can request a workaround to help get you opted in and I'll send you a private message in a moment so you can get in touch with your details.
Thanks Neil and to everyone else who replied.
In the end I did brave BT support, and I have to say they were pretty good (much obliged "Liz" from BT support - thankyou).
Seems like it is broken on the website (shameful!), but "support Liz" got it going for me (redeeming!).