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Message 1 of 5

BT parent control not working

Hi

I want to block snapchat tiktok etc and add all the url in blocked website list but  its not blocking.  Can someone help please @DarrenW 

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Message 2 of 5

Re: BT parent control not working

Hi @funkyoptions, welcome to the forum and thanks for posting. 

I'm sorry that you're unable to block these websites. 

Please check that you are using BT's DNS setting: How to check your DNS settings | BT Help

Are you able to block other sites ok?

Cheers

John

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Message 3 of 5

Re: BT parent control not working

Hi John it’s.

192.168.1.254
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Message 4 of 5

Re: BT parent control not working

Snapchat blocked for few minutes and than again I’m able to browse eveything not blocking specifically Snapchat and TikTok 

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Message 5 of 5

Re: BT parent control not working

HI @funkyoptions, thanks for checking that for me and I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you resolve this.

Cheers

John

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