BT parent control not working

[funkyoptions]

Hi

I want to block snapchat tiktok etc and add all the url in blocked website list but  its not blocking.  Can someone help please @DarrenW 

[JohnC2]

Hi @funkyoptions, welcome to the forum and thanks for posting. 

I'm sorry that you're unable to block these websites. 

Please check that you are using BT's DNS setting: How to check your DNS settings | BT Help

Are you able to block other sites ok?

Cheers

John

[funkyoptions]

Hi John it’s.

192.168.1.254

[funkyoptions]

Snapchat blocked for few minutes and than again I’m able to browse eveything not blocking specifically Snapchat and TikTok 

[JohnC2]

HI @funkyoptions, thanks for checking that for me and I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you resolve this.

Cheers

John