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nytemare
Beginner

on ‎14-02-2024 16h56

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Message 1 of 2

Upgraded to Full Fibre, unable to see Game Pass addon

I have recently signed up for Full Fibre, had the installation done yesterday. Received an email about the Game Pass Ultimate for 12 months with the upgrade. It says to go to MyBT then Content Partners to activate Game Pass. I don't see any option for this. As far as I know I don't have other accounts with BT as I know a few people have had this same problem. Any advice?

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RobbieMac
Moderator
Moderator

on ‎14-02-2024 17h24

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Message 2 of 2

Re: Upgraded to Full Fibre, unable to see Game Pass addon

Hi @nytemare

Welcome and thanks for your post.

I am sorry for the problems you're having activating your Xbox Game pass.  Give our guides in the helpdesk a shout who'll be able to help you out. You can reach them on 0330 1234 150.

Thanks,

Robbie

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