BT TV IP Mode

[Mr_Boo]

I have a F1 box and it’s connected in IP mode 

I also have halo 3 and unbreakable Wi-Fi but the TV constantly is pixelated and sound drops

I have done a broadband speed test and it’s all good - we don’t have loads of things connected to the Wi-Fi 

the main bb box is in another room so we use the hub 

I need help fixing this 

I can’t connect an Arial and main box can not be moved as we have fttp 

any advice? 

[Weerab1983]

Do you have power line adapters? You should try network cables. 

WiFi problems could be down to how far the hub is away from your TV, how thick the walls are, where your router is positioned. 

Other devices electronic interference could be the issue, it's a matter of trial and error. 

Is the disc in the optimal position? Does it give you guidance in the My BT App?

Heres a link below to WiFi issues and there possible solutions https://www.bt.com/help/broadband/help-with-wi-fi-problems/