Change BT box

[Tomg35]

I've seen the new Pro box can be independent of an aerial.  This might be useful to me as I live in a poor reception area - I've had a number of TV aerial people round as I get a lot of interference on some channels and getting my channels through my broadband may fix it.

I've looked in my BT account and I can't see how to get one of these new boxes just add packages.

Could someone please advise how I get a new box?

[imjolly]

Try reading this 

https://www.ispreview.co.uk/index.php/2022/08/bt-tv-box-pro-customers-in-the-uk-get-aerial-free-tv-a...

[-Richie-]

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@Tomg35wrote:

I've looked in my BT account and I can't see how to get one of these new boxes just add packages.

Could someone please advise how I get a new box?

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Speak to the Loyalty or Value team, both are sales teams, see what you can do to get one, on some packages they are included free, cheaper packages have a one off cost, the number is 0800 800 150

[Tomg35]

Thank you