Ipc6007

[Yibi900]

Hi! 

I’ve recently moved and have set up a new broadband hub. My by box is connected via adapters and I can use the apps such as NowTV fine. I am unable to watch any live tv through the guide and get a IPC6007 code. 

I’ve tried unplugging the box several time but had no luck. C someone help please? 

Thanks
Tom

[Midnight_Voice]

@Yibi900 

This Community offers:-

https://community.bt.com/t5/YouView-from-BT/IPC6007-again/td-p/2279019

where the suggested solution apparently worked,

[Yibi900]

Thanks for helping. Unfortunately this does not fix my issue. 

[Midnight_Voice]

@Yibi900 

Here’s BT’s take on this:-

https://www.bt.com/help/tv/what-do-the-bt-tv-error-codes-mean-
and type in IPC6007.

Other than that, Google the code, and see what strikes you.

There’s a suggestion the code means that BT TV don’t see your box as a valid BT TV subscriber, so you may have to involve the Admins on here.