parcel

[theopen]

i wnat a parcel collected from my address

[WSH]

Hi.  This is not BT the company.  It is a customer to customer help forum.  You'll need to phone BT for this.  (I'd also remove your address, for security reasons).

[imjolly]

@theopen 

you would be better contacting royal mail about parcel collection

[Midnight_Voice]

@theopen 

What’s in the parcel?

Unless it’s BT/EE equipment that you want to return, you are in tragically the wrong place.

And even if it is, you need to ring BT for instructions on how to proceed.