BT email

[rachelvbeginer39]

I've just moved to EE. My standard BT email has been downgraded to basic. Apparently my BT email should have been transferred to my EE account. Is this right .

Thank you 

[gg30340 · Accepted solution]

Your email should not have been downgraded to BTMail Basic. It stays as a Standard @btinternet account.

See link.

What happens to my BT Email and BT Cloud if I move... - BT Community

You should call BT 0330.1234.150 and report it and have it reinstated to a Standard account.

[rachelvbeginer39]

Thank you.