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born2boogie
Aspiring Contributor
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Unable to access my btinternet account from either windows mail or Thunderbird mail client.

This problem only started earlier this evening. I have no problem logging into my btinternet mail off the web, but when I go into windows mail or Thunderbird I get a message suggesting my password may need updating.

I have been through the process of changing passwords, again it works fine accessing btinternet mail directly from the web but again neither windows mail nor Thunderbird can connect. 

I have had no problems since opening a btinternet mail account over two years ago, this problem only started this evening, and only with bt mail. No problems with gmail, hotmail or Virgin mail.

Now at a loss, any suggestions most welcome.

Thankyou.

Just checked again, both windows mail and Thunderbird are now connecting to my btinternet account.

Seemingly one of life's unsolved mysteries!

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