email log in issue BMX_2002

[MarkG5678]

Can't log in to the web browser of BT email since Sunday.   error message ending BMX_2002

I can see my emails on my phone, and on my laptop using microsoft365 outlook.  

But not using the traditional browser log in.  

[MarkG5678]

I've tried delete cookies, clear cache, clear browser history etc.  

[MarkG5678 · Accepted solution]

Ok third time of deleting browser history, cache, cookies, and then this time I went to manage cookies and deleted the BT one seems to have solved the issue.  

[Katie_B]

Thanks for coming back and letting us know @MarkG5678. 

It's great to hear this has solved your issue.

I have marked your post as the solution to the thread, I believe this will be a great to help to others experiencing the same.

Katie