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Email Outbox issues
I have two issues with the email Outbox:
1) Using the app on my Android phone outgoing emails (or some of them?) are failing to send and then going to the Oubox. This isn't happening when I use BT email on my laptop.
2) Why isn't there an Outbox showing in the web email?
Any help will be appreciated

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Re: Email Outbox issues
Which email app are you using on your phone?
The "outbox" on BT webmail is called "sent".
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Re: Email Outbox issues
Thanks. Of course I should ahve realised that 'setnt' and 'outbox' were effectively the same thing.
My email app on my phone is BT's own app.

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Re: Email Outbox issues
You could try uninstalling the BTMail app and restarting your device then re-install the app. I have my own views on the BTMail app, instead preferring the Bluemail app.
If you do decide to re-install the BTMail app or uninstall it and install the Bluemail app the settings you may need are here.
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Re: Email Outbox issues
THanks for your help.