kchallis
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Locked out of email
I have been locked out of my BT email as it claims too many incorrect password attempts, however I have not incorrectly entered my password. Is there any way to determine if someone has been trying to access my email and if so who can I report this to.
Many thanks
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2 REPLIES 2

Distinguished Sage
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Re: Locked out of email
Probably somebody with a similar email address to yours and mistyping it but entering their password. Nothing you can do about it.
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Re: Locked out of email
Hi there @kchallis
Thanks for coming to the community.
If you give us a call, the team can take a look at your email account to see if they can see why this may have happened and help you further 🙂
Thanks.
Leanne.