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Message 1 of 6

Moving from BT to another provider - can I keep my @btinternet.com email address?

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I'm considering moving from BT to another provider (due to costs). If I do, can I continue using my @btinternet.com email address?

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Message 2 of 6

Re: Moving from BT to another provider - can I keep my @btinternet.com email address?

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Message 3 of 6

Re: Moving from BT to another provider - can I keep my @btinternet.com email address?

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Thanks!
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Message 4 of 6

Re: Moving from BT to another provider - can I keep my @btinternet.com email address?

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Be aware that once you leave BT Broadband your BTMail will only work with a web browser. It will not work with email clients or email apps such as you may use on mobile devices.

See link

https://www.bt.com/help/email/bt-email-products

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Message 5 of 6

Re: Moving from BT to another provider - can I keep my @btinternet.com email address?

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But be aware that you can pay a monthly subscription to keep the "premium" email service, which can be used with email clients and apps
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Message 6 of 6

Re: Moving from BT to another provider - can I keep my @btinternet.com email address?

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As is shown in the email products link that is posted in the above message 4.

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