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Hi, my wife is having the same issue what information will you need to sort it out?
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Re: Talk21
Hi @Skye1,
Welcome to the Community.
I am sorry to see that your Wife has problems getting into her email address.
Can you take a look at this post from @licquorice, on the previous thread, to see if it helps?
Thank you
DanielS
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Re: Talk21
Hi, we tried that and get a message saying “it looks like there has been suspicious activity on your account, answer the security questions” then when we answer them we get a message saying that the one of the answers is wrong,
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Thanks @Skye1.
We'll need to look into all of this and speak with you due to the security aspect.
I'm going to send you a private message so we can look into this further.
Thanks
DanielS