cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
199 Views
Message 1 of 2

Re: unable to reset reply-to address since email was hacked - cannot see how to do it in settings

I am logged out of both my email addresses again, I used totally random passwords and both accounts are logged out what do i do, it is asking for a security question that won't take my answer
0 Ratings
Reply
1 REPLY 1
156 Views
Message 2 of 2

Re: unable to reset reply-to address since email was hacked - cannot see how to do it in settings

Hi @sinclair658,

If you think your e-mail has been hacked and are unable to regain access, the best thing will be to give our team a call for some further help to restore your access Fix email | BT Help

As it has happened multiple times after you have already changed password, have you run a scan on your device using your antivirus to make sure your device is protected?
 

Alex

0 Ratings
Reply