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Message 11 of 14

Re: Why can i only find emails in my inbox going back to the 21 jan 2025

I have removed my email accounts from the outlook desktop program as instructed  by Ali, so only accessing them through webmail where there is only limited settings and nothing to see regarding messages on the servers.

I only access emails through outlook on the desktop (win10) and webmail .

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Message 12 of 14

Re: Why can i only find emails in my inbox going back to the 21 jan 2025

Are you sure you don't have another device somewhere downloading the emails?

Change the passwords for your email accounts, this will ensure that only webmail can access the accounts unless you change the passwords elsewhere.

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Message 13 of 14

Re: Why can i only find emails in my inbox going back to the 21 jan 2025

no i dont use email on any other device or my phone.

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Message 14 of 14

Re: Why can i only find emails in my inbox going back to the 21 jan 2025

I have  now changed the password as suggested  so ony bt webmail has it and still no difference ,i am at a lose as to what is going on.  Still only keeping emails going back 7 days ?????

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