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Message 1 of 6

I am receiving hundreds of emails in my bt email account and also my spam mail. I don't know how to stop them. I've changed my password but that is no help. Any advice?

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Message 2 of 6

Re: email

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Hi @borap

Welcome to the Community. 

What type of emails are you receiving? Are they from a single sender or many different sources? 

Ali 

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Message 3 of 6

Re: email

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All over, some from China, Germany I presume they are different sources. I've tried deleting the domains as they've come up. Although this has thinned them out over the past couple of days, they are still coming.

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Message 4 of 6

Re: email

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@borap 

Could you try the steps on this Using BT Mail's anti-spam features page?
There are a few things to check on there, such as the 'block' list and filters/rules.

Ali

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Message 5 of 6

Re: email

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Thanks this was useful.

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Message 6 of 6

Re: email

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Thanks for getting back to me @borap 

Glad it was helpful. 

Ali 

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