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Message 11 of 12

Re: Crackling noise on landline

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No solution yet.

Embarassingly, have remembered that my husband moved us from BT to Sky (to see if it would fix the problem - it didn’t!).

However, have realised that I now need to take this up on the Sky forum (and not on the BT one!)

Thanks for everyone’s help though - if I get a solution through Sky,  will let you know - suspect it is an infrastructure issue.

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Message 12 of 12

Re: Crackling noise on landline

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Hi @Liz10,

Thank you for posting back to let us know.

With everything, you posted it does sound like it's a network fault. If you contact your service provider they'll be able to arrange for an engineer to be sent.

Thanks,

Paddy

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