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Mado21
Beginner
189 Views
Message 1 of 10

New phone line

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I have a connection from the telephone pole to my house, but no bt socket in the house 

Does anyone know how to get one installed and who I should contact. Also how much does it cost 

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9 REPLIES 9
jac_95
Guru
Guru
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Message 2 of 10

Re: New phone line

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If you have a connection from the pole to the property where does the cable terminate, is there any Openreach box or unit in the property?

Do you have something like this?

300px-Fttp-ont-pon.jpg

 

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Mado21
Beginner
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Message 3 of 10

Re: New phone line

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IMG_20220805_183356.jpg

 this is were the cable ends

We have lived in the house for 20 years and always used virgin for broadband. But its gone to expensive and I am looking for a better deal 

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licquorice
Distinguished Sage
Distinguished Sage
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Message 4 of 10

Re: New phone line

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Just order from your chosen supplier and whatever is required will be installed. What is there currently is pretty much irrelevant.

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Keith_Beddoe
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Distinguished Sage
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Message 5 of 10

Re: New phone line

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@Mado21 Whichever provider you use, will ask Openreach to fit a socket as part of the order.

 

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Mado21
Beginner
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Message 6 of 10

Re: New phone line

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I know that there would be a setup fee from my new supplier, but Would there be any charge from openreach 

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imjolly
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Distinguished Sage
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Message 7 of 10

Re: New phone line

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The ISP cost which you would pay and the ISP settle with openreach. You don't pay openreach 

Are you getting broadband as well?

 



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Mado21
Beginner
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Message 8 of 10

Re: New phone line

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I would be getting broadband, has any one got a idea of cost 

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licquorice
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Distinguished Sage
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Message 9 of 10

Re: New phone line

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imjolly
Distinguished Sage
Distinguished Sage
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Message 10 of 10

Re: New phone line

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If you enter your address this will show what type of broadband connection is available to you which will then help make decision of which package 

 

https://www.broadbandchecker.btwholesale.com/#/ADSL



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