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yep
Aspiring Contributor

on ‎08-10-2022 15h16

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Message 1 of 3

Will the BT fibre digital phone equipment work on a non BT router?

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If I change to full fibre broadband with phone and then use a non bt router, will the phone work using BT equipment sent? Or am I better just using BT broadband and another digital phone supplier e.g. Vonage home ?

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imjolly
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Distinguished Sage

on ‎08-10-2022 15h20

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Message 2 of 3

Re: Will the BT fibre digital phone equipment work on a non BT router?

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Digital voice will only work with SH2 connected to ONT with FTTP  if you want to keep number the separate VOIP provider is required   numerous posts already about using SH2



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licquorice
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Distinguished Sage

on ‎08-10-2022 15h22

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Re: Will the BT fibre digital phone equipment work on a non BT router?

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As explained countless times on the forum and in the FAQ https://community.bt.com/t5/Home-phone-including-Digital/Digital-Voice-FAQs/td-p/2207485, BT Digital Voice will only work with the Smart Hub2.

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