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Message 1 of 3

EE Digital Voice and broadband installation

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Is this acceptable for installing the fibre box?  That is I'm not sure if it's a red wire or fibre but should it be just left there? Also, is no attempt to tidy up acceptable? On top of that the Kelly Communications guy did not test the phone after installing a home phone adaptor for the phone my vulnerable mother in law wanted to keep. I'm disgusted I had to do a 70 mile round trip to see the adaptor was not synced to the hub.

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Message 2 of 3

Re: EE Digital Voice and broadband installation

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This is the BT residential community forum but as you say your with EE you should post on the EE community forum https://community.ee.co.uk/ 

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Message 3 of 3

Re: EE Digital Voice and broadband installation

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Understood. Thanks!

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