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Message 1 of 2

BT Pass

Try canceling my BT pass for a few days now and keep getting 

Something has gone wrong

Sorry, the cancellation has not been successful. Please try again later.
 
and now I have been charged for another month.
 
Thank You
 
Gavin.

 

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Message 2 of 2

Re: BT Pass

Hi @Gavin3

Welcome to the BT Community and thank you for your post!

I am sorry you're having problems cancelling the BT Sport monthly pass.  I have sent you a private message with instructions on how you can send us over your details and we'll look into this for you. See: Private messages

Thanks,

Robbie

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