Hi @scottbot, welcome to the forum and sorry you're unable to cancel the Sport Monthly pass online.
I've sent you a Private Message so you can get in touch with the Mod team and we'll be happy to help you get this resolved.
Hi @scottbot, thanks for getting in touch and you've now been opted out of the renewal of the monthly pass. Your subscription will end on 16.03.23. No further payments will be taken and you can keep using the app until this date.
I have the same problem. I contacted bt last month who said I wouldn't be charged again but I have . Please see my post of 13.3.23. saxakev