I am trying to watch the Sheffield United match right now from the beginning and I have tried every which way using both the BT Sport and d+ apps on my Xperia phone and Samsung TV respectively. The only way I can watch from the start is if I watch directly from my smartphone and select 'Watch from the beginning. If I attempt to cast the content reverts to live and there seems no way of rewinding it. Never had such issues with the BT Sport app.
I realise that this is a BT community posting site and that WBD have taken it upon themselves to assume control of all technical aspects regarding TNT Sports content, however their customer service appears to be almost non-existent. For example I sent some feedback about the d+ app buffering and my regularly being asked to 'activate' the app to associate it with my various BT mobile and broadband accounts (contrary to the marketing spiel message the company has tried to impress on new and existing TNT Sports subscribers the transition from BT Sport to TNT has been far from straightforward) and received a cursory response but nothing beyond that. And certainly nothing that would count as an assurance that WBD had taken my feedback into account and would be acting on the information received. A great pity, as the help I received concerning BT Sport prior to July 18th was pretty much second to none and you could always rely on BT to find a resolution to almost any problem. The team was approachable, conscientious and had a rare quality which is so lacking in organisations these days: good interpersonal skills.
If anyone knows of a good community posting site for WBD I would love to hear from them.
Regards,
Chris.
