Email migration between old and new sub accounts

[kirkbright]

I'm obviously a newbie and am not sure how to find the correct board and then enter new message, so apologies if this is on the wrong board.

I am receiving a lot of phishing emails to a sub account so have set up a new sub account and wish to migrate all my emails to it before deleting the former account. I have managed to migrate my contact details via a csv file but am totally lost on how to migrate the emails. I have spoken to a man on the BT Help Line who said the only way is to Email each individual mail to my new address. Not very practical as you can imagine. Help would be greatly appreciated.

[ChristopherP]

Hi kirkbright,

Are you still having trouble with this? Are you using oultook or webmail?

Cheers,
Chris
BT Forum Moderator Team.

[kirkbright]

Hi Chris

Still have not solved this. I am using webmail

Thanks

[kirkbright]

Hi Chris

I still havn't been able to sort this.

I receive/send my email using firefox.  I have come across btyahoo-trueswitch which appears to do what I want but at a cost of around  $39??? There must be another way?

Would appreciate some help.

Thanks

[Keith_Beddoe]

You have to use an free email client like Thunderbird to connect to the BT Yahoo EMAP server.

Then all your e-mails will be copied onto your computer, where you can save them if you want.

You can also  move messages between sub accounts using Thunderbird by simply dragging and dropping the items.

If you need help, then let me know, I can describe it step by step, its quite easy.

[kirkbright]

Thanks Keith

Your 'step by step' would be very helpful when you have time.

Many thanks

[Keith_Beddoe · Accepted solution]

Well here it is, made especially for you, fresh off the press  Thunderbird

If I have missed anything, or you have any problems, the let me know.

You can add as many of your accounts as you wish, and drag content between accounts.

My example has my main account and one sub account.

[Andy_N]

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kirkbright wrote:

Hi Chris

I still havn't been able to sort this.

I receive/send my email using firefox.  I have come across btyahoo-trueswitch which appears to do what I want but at a cost of around  $39??? There must be another way?

Would appreciate some help.

Thanks

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Hi.

The BTYahoo! trueswitch is only for moving from other non BT email addresses into BTinternet it seems http://bt.yahoo.com/trueswitch because it hasn't got an option to move from a BT account. There appears to be no cost with that as far as I can see.

[kirkbright]

Many thanks to all involved this has solved my problem and with your guidance Thunderbird was easy to set up.

[kirkbright]

Thanks Andy

One of your colleagues has solved my problem by directing me to Thunderbird application.