Wireless internet keeps dropping

[Afterthought]

Hi, I wonder if anyone can help me. I have two computers set up to the internet through the BT Hub, one through ethernet, one wireless. No problems at all with the ethernet connection. The wireless connection keeps having its internet connection dropped. I'll be using it fine, and then it suddenly stops working, Vista has a little exclamation mark over the symbol representing the network, and tells me there's limited connectivity. 

The curious thing is that it still seems to be connected to the network, just not the internet. I go downstairs to the other computer, and it can connect to the internet fine, so it's obviously something with the wireless connection that's the issue, but what I don't know.

Anyone got any ideas as to why it should be connecting to the hub, but not the internet?

Thanks for any help you can offer.

[chris6273]

Hi Afterthought, Welcome to the Forums

Have you tried changing your Wireless channel?

To do so, go to 192.168.1.254 -> Settings -> Advanced Settings -> Wireless -> Change the channel to a different one and hit Apply.

I hope this helps

[john46 · Accepted solution]

Also try changing to wireless b/g rather then b/g/n.

[Afterthought]

Thanks for the suggestions - changing channels hasn't helped, I'll try john's suggestion now.

[Keith_Beddoe]

Try my suggestions here Wireless Help

[onions]

I have the same problem and after many calls to BT and many channel changes they seem that the problem is caused by  VISTA ,it cannot cope with  Bt hub 3. So it looks like either a new computer or return to talktalk.

[DS]

Hi onions and welcome

Nope can't be a Vista issue, I've been using my current Vista laptop for years and it works very well with both of my HH3's.

What settings are you using on the HH3?

Plus double check for any wireless card updates on the manufacturers website, don't rely on windows finding any.

[firescuba]

how do i do this?i dont understand what the numbers are, where do i fnd them

[Jonkarra]

Common causes of wireless dropouts are lots of other networks using the same channel (try using http://www.metageek.net/products/inssider/ to find a wireless channel thats not in use as you often find that especially channel 1 is over populated. Other consumer electronic items that use the same 2.4GHz channel including baby monitors, wireless AV senders and doorbells commonly causing problems. Someone I knew had a baby monitor from a well known make that would kill wireless on every possible channel not just for them but for people in nearby houses as well.

Sometimes you also get some wireless cards that dont work well with some wireless routers. I know my laptop which has an intel wireless g chip in it has had weird drop outs with some routers. It shouldn't happen but sometimes does and as a consumer at least its impossible to tell who  is actually at fault.

[john46]

what numbers are you referring too