Calls to 0844 numbers

[John_Martyn_Fan]

If I make a call to a number starting with 0844, will I be charged at local rate?

[caerdydd]

Detailed call charges are on this link

http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/SpecialisedNos.pdf

[John_Martyn_Fan]

With respect, that has not answered my question. My bank advises me that calls to their customer service department, an 0844 number, are charged at local rate. I believe that calls to 0844 are significantly more than local rate, particularly at evenings and week-ends. What do other members feel? Are calls to 0844 numbers charged at local rate?

[caerdydd]

With local calls charged at 3.948 pence per minute Mon to Friday 7am to 7pm and 1 pence per minute other times I guess checking the rate for your 0844 on the link above will give you your answer.  0844 don't have one set price.  It depends on the number.

All other BT call charges are on the following

http://www.productsandservices.bt.com/consumer/consumerProducts/pdf/UKInternationalprices.pdf

Got the local rate on Page 22.

[John_Martyn_Fan · Accepted solution]

Thanks for that. The number my bank (which shares its name with a port in northern Spain) says is local rate is an 0844800 number, and from the link you provided, calls are charged at 5 pence per minute at all times. With the local rate as you indicated, the bank do seem to be stretching a point, if not downright misleading.