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31-10-2025
19h29
...fter some googling I note Digital Voice comes with inbuilt caller protect - so are we supposed to switch off call protect on the handset ? And how do I get the handset to display my friends/family c...
13-12-2021
9h26
1 Kudo
...nd of January 2022, if you haven’t switched to Norton, you may notice some changes to the BT Virus Protect app where it will no longer mention BT. The protection will still be the same and will c...
29-03-2022
16h58
2 Kudos
I have spent the afternoon uninstalling the BT McAfee Virus Protect & True Key and installing the BT Norton Security and Norton Password Manager. Observations: 1. BT's Norton Password Manager d...
22-03-2025
8h42
Why send a private message? This is a common problem and a disgraceful situation. I have exactly the same problem. Does BT actually care what happens to its elderly disabled custome...
21-02-2024
7h58
Trying to help my partner set up parental controls on SH2. As per attached picture, on mine, I have an option to manage this via "your wifi network" menu, but on her iPhone, this option simply doesn...
21-07-2024
3h05
...lthough they were limited in the information they were allowed to give me. At the end of 2023 I and two others were appointed as Deputies by the UK Court of Protection to manage my aunt’s affairs, b...
13-08-2022
22h55
I've just switched today from Virus Protect from Mcafee, which had a VPN, to Virus Protect from Norton, which doesn't appear to have a VPN. Could anyone tell me if this is correct please as I liked t...
16-09-2025
8h05
My broadband and landline are due to be swtiched to digital voice/full fibre tomorrow. I use a Windows 7 desktop PC, connected to the internet by ethernet cable to the BT smart hub 2.0 updated a few ...
23-09-2021
14h06
Hello, I would like to run a VPN such as NordVPN on a router so it is system wide on my network and not just per device. How would I go about doing this? I only have the router that BT have supplied...
11-02-2024
21h03
Hello i’ve just downloaded the app in an attempt to gain control of my kids devices, and limit their internet time. Can someone tell me how I identify which device is which as they all come up as U...
