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27-10-2025
17h55
...his continues endlessly for ages, and only occasionally manages to log me in. My password is correct as it works on my phone. I have deleted cookies etc. but the problem persists.
23-08-2025
21h51
... Bad move. The second account now has a unique name. The initial creation caused several billing issues, hopefully being resolved, but it also created a problem with email management, n...
27-09-2025
3h57
Hello. I recently went over to digital voice. I have a problem which is intermittent. Some of the calls, when I make them, dont go through, I get the dial tone, it dials, then its just quiet. It d...
06-11-2025
10h19
A granddaughter phoned BT re the disconnection problems I'm having. Was told the problem was fixed. It wasn't. I use BT's troubleshooting tool and agree to router being restarted,as r...
08-08-2025
15h53
This is the error message I get when synchronisation fails, as it does often. Is there anything I can do to fix the problem. 15:45:37 Synchroniser Version 16.0.19029.20036 15:45:37 Synchronising M...
08-10-2025
17h37
Hi please my internet at home is very bad so I need help
20-10-2025
20h12
...gent and was advised that cheques may be a problem to cash if it is not a Barclays bank account being paid into. It was suggested that I was sent another cheque payable to someone who does have a B...
18-09-2025
15h31
Yesterday BT informed me that they had locked my main email account "for protection" and directed me to "Access my Account" to fix it. Long story short - I managed to to fix it by changing my p...
01-10-2024
19h08
Hello I keep getting my email blocked with a message saying there is suspicious activity around login and my account is blocked. I have changed my password many times and run anti virus since the problem...
25-05-2025
10h11
I've had the EE TV Box Pro for a few months and have a couple of issues that I didn't have on the previous BT TV Recordable Box. - I'm having numerous failed scheduled recordings - 3 happe...
Show results in replies (3)
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...ere on the community. With it being different problems that have arisen, the factory reset is s...
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I haven't. I'd be extremely dissatisfied if the answer was to do a factory reset as I had problems...
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...xample https://community.bt.com/t5/EE-TV-YouView/Do-we-have-a-proper-fix-for-the-Pro-audio-sync-problems...
