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Message 21 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

@gg30340   Nope, doesn't work with either Brave or Firefox.  What are you using?

Edit: and neither does Edge.

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Message 22 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

Featured Products (made into table by Claude)

Product Down High/Low (Mbps) Up High/Low (Mbps) Down Handback Threshold (Mbps) WBC FTTC WBC SOGEA Left in Jumper
VDSL Range A (Clean)80 / 78.220 / 1973.5AvailableAvailable--
VDSL Range B (Impacted)80 / 77.120 / 1970.5AvailableAvailable--
G.fast Range A (Clean)257.6 / 184.841.1 / 19.2161.3AvailableAvailable--
G.fast Range B (Impacted)222.9 / 16228.6 / 14.3147AvailableAvailable--

FTTP on Demand

  • Downstream: 330 Mbps | Upstream: 50 Mbps | Availability: Available | FTTP Install Process: --

ADSL Products

Product Down Line Rate Up Line Rate Down Range (Mbps) ADSL Availability Left in Jumper
WBC ADSL 2+Up to 19.5--14 to 23AvailableYes
WBC ADSL2+ Annex MUp to 19.5Up to 1.514 to 23AvailableYes
ADSL MaxUp to 13.5--10 to 17Available--
WBC Fixed Rate2----AvailableYes
Fixed Rate2----Available--

SOADSL Products

Product Down Line Rate Up Line Rate Down Range (Mbps) WBC SOADSL Availability Left in Jumper
WBC SOADSL 2+Up to 19.5--14.0 to 23.0AvailableYes
SOADSL MaxUp to 13.5--10.0 to 17.0AvailableYes
SOADSL Fixed RateUp to 2----AvailableYes

Observed Speeds

  • G.FAST — Max Downstream: 237.15 Mbps | Max Upstream: 44.4 Mbps | Observed Date: 2026-09-01
  • VDSL — Max Downstream: 80 Mbps | Observed Date: 2019-07-11

Other Offerings

  • VDSL Multicast: Available
  • ADSL/SOADSL Multicast: Available
  • G.fast Multicast: Available

Premise Environment

  • Bridge Tap: N
  • VRI: N
  • NTE FacePlate: N
  • Last Test Date: 21-08-2026

Exchange Product Restrictions

  • FTTP Priority Exchange: N
  • WLR Withdrawal: N
  • SOADSL Restriction: N

Note: FTTP is not available.

1,961 Views
Message 23 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

@Nezbitten Thanks for that.

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Message 24 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

You have confirmed your are on Gfast ( see the observed speed date stamp )  ,  Gfast can be considered as FTTC on steroids just with the potential to offer much faster speed , it’s still a copper/fibre hybrid system, it was only ever available to some locations ,  and only offered in those locations to those on a short enough ‘line’  from the Gfast cabinet to get those faster speeds  , ( Gfast cabinets are attached to the copper cabinet rather than remote from it like FTTC ) but apparently it can’t provide DV (telephony) like FTTC can , so that’s one reason why it’s no longer a product that’s sold and customers are managed off it and offered alternatives.

You ask what can be done , but the answer is not much , you could remain on it in the short term , TBH , I’m surprised you were offered any sort of Gfast renewal deal , renewal isn’t normally offered , only a change to FTTC ( which you were on previously and got maximum FTTC speed , 80Mb ) , trying to swap to another ISP that offers Gfast should also be unsuccessful.

As stated , whoever said that mid contract migration to FTTP (should it become available) can’t be done ,   is wrong , it’s a pretty normal upgrade path , so your choice is stick with BT  Gfast in the short term  , but appreciate that BT telephony can’t be provided with it after Jan2027, or swap to BT FTTC to keep telephony after Jan2027 , but both should enable you to migrate to BT FTTP should it become available at some point in the future.

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1,940 Views
Message 25 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op


@WSHwrote:

@gg30340   Nope, doesn't work with either Brave or Firefox.  What are you using?

Edit: and neither does Edge.


DuckDuckGo, Edge, Chrome, Firefox and Opera.

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1,889 Views
Message 26 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

@gg30340   Must be something in the settings then.  I shall take a look.

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1,863 Views
Message 27 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

@WSH  I too have the same problem with Chrome and Firefox but can't really see anything in settings to sort it. Have had no problems in the past enlarging an image.

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1,847 Views
Message 28 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

@WSH Have found a work around with help of AI when everything wasn't working. On a laptop right click the image to open in a new tab then on the url delete everything after the id number and the image will be displayed prior to being compressed for the forum.

Still have no idea why the old /normal way fails.

1,038 Views
Message 29 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

Digital Voice switchover was yesterday for two years i had 148. The Voice switchover happened, and my speed drops tp 75. I phone them up and all i get is repeated over and over and over is that your StayFast guarantee is 75. Utter BS!!!! now there is suddenly no way to get it back to 148 or any records of it being 148!!! 

Ive had it with BT, that's the final straw: £94 quid for 75speed. Seriously! They are sending an engineer. LOL like that will do anything

One minute the operative says that's not your highest package and says I should upgrade, next minute says oh wait you cant get faster on that line. Its not possible.

So angry right now. And yes, half the speed does make a difference when you deal with AI models on a baily basis at 40GB downloads.

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Message 30 of 34

Re: Bonded copper Contract ends October , full fiobre "building" next year according to Op

If you are still on a copper line, the only way you could get 148 would be on G.Fast.  Openreach, (not BT), have discontinued G.Fast, so any change to the line will result in you losing G.Fast and going back to good old FTTC/VDSL.  Theoretical top speed for that is 80Mb/s, so on 75Mb/s it sounds like that is what has happened.

You'll find the same problem with any supplier you go to and the only way you'll get better than 75 now is if you upgrade to full fibre (FTTP).

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