New here so many apologies, and apologies for not having the technical knowledge of most of you on here ! Despite our nearest cabinet (1.8 miles away) being Fibre enabled where are on of the 'rural ' ones, where copper lines still prevail. The BT speed check was 1.2mbs and I've read a lot about ADSL+2 possible being able to increase speeds slightly. Could someone please let me know how i find out if we are on an ADSL+2 connection already?
Our hub is the BT smart hub 2.
Many thanks
welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) then advanced settings then technical log information .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
enter your phone number and post results remember to delete number https://www.broadbandchecker.btwholesale.com/#/ADSL
Someone may then be able to offer help/assistance/suggestions to your problem