All neighbours can get fibre but not my house...

[Gypsyreiver2]

Hi, Confused..i've used the fibre checker and it tells me i'm unable to get fibre to my property. However i check the neighbours who are connected from the same pole (and assume cabinet) and they all can order fibre. I've simulated orders with SKY (as a CP) and i can order for all properties except mine...could this be a records error? Or is this because all my neighbours already have fibre and have used all the ports up? postcode : ne46 3ab Beechburn

[licquorice]

Enter your phone number (or full address if not currently a BT customer) in the checker and post a screenshot of the result after editing out the phone number or address. https://www.broadbandchecker.btwholesale.com/#/ADSL