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BT 4600 contacts still screened with call blocker

Being plagued with scam calls turned on call blocker.  It’s screening all calls even on contacts list.  Yesterday I checked my contacts were set to VIP all calls allowed but today find they’ve been changed to VIP off. My elderly friends finding it confusing and I’m feeling very frustrated by it.  Have caller display so shows all missed calls so can tell if friend has phoned.  Any suggestions gratefully received. Thanks 

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