BT App on Amazon 4K Fire

[TheRealUD]

Hi,

As I can't get BT Sport 4K on my Sky Q box, I thought I would try the BT App on my 4K Amazon gizmo.  

I've checked that my ID is linked to the account and I am the account holder.  As far as I can tell, I should be able to log in to the app using the same login as for managing my account on the website. Nothing's simple online nowadays, so I'm probably missing something - anyone any idea what it might be?!

Thanks

David

[DarrenDev]

Are you trying to use the BT TV app or the BT Sport app? They have different subscription requirements.
If it's just BT Sport you want to watch, I recommend you use the BT Sport app. If you're having issues logging into that app, try watching BT Sport on the web - www.bt.com/sport/watch
If that fails then check the instructions at www.bt.com/help/id003
If web works ok but app still fails, send me a DM with your BT ID and the results of the above tests.

[TheRealUD]

[Sound of penny dropping]

Ah, yes, I only subscribe to BT Sport, so the app I'm attempting to use is for the full TV package which I don't have.

Thanks!  

David